Virtual Zone puts at your disposal the latest technology applied to Virtual Reality so that you can enjoy an experience within the reach of very few. Very few establishments in Europe offer this type of experience. Without cables, without limitations, with the most "modern" glasses and with an offer of extraordinary experiences. You will be able to walk through unimaginable scenarios, with a very high level of realism, interacting with the environment and making movements that will be reflected in real time, being totally absorbed by this virtual reality world that seems real.

Virtual Zone offers next-generation Virtual Reality experiences. Each location may offer one or several of these adventures; we recommend checking availability in your city before booking.

• Shooter / Action Experiences:
  • Invasion: Try to put an end to the alien invasion that your city has suffered, traveling through the most emblematic places of it. It will not leave you indifferent. An injection of adrenaline. Up to 10 players. Approximately 45 minutes of gameplay.
  • D-Day: Transport yourself to the Normandy landings in an epic historical battle. You must coordinate with your squad to advance across the beach and complete critical objectives under enemy fire. Up to 10 players and 45 minutes of actual gameplay.
  • Virtual Zone Arena: form two teams in this Player VS Player (PVP) experience where they play against each other. Suitable for all audiences. The team with the best aim and coordination will win. Pure fun. Up to 10 players.
• Action + Escape Room experiences: we offer you the most complete experience, the only one that combines the action of a Shooter with the dexterity and ingenuity required by a Escape Room.
  • Dead Mansion: Infiltrate the facilities of Dr. Belmont, a scientist who is conducting experiments on humans, and recover the antidote. Work as a team to overcome the tests that you will find and sharpen your aim to finish off the doctor's "creatures". Up to 6 players. Approximately 45 minutes of play.
• Escape Room Experiences: choose between 4 games that will reward the intelligence of your team. Play and interact with your companions to overcome different puzzles in truly spectacular environments and "within the reach of very few".
  • Dead Mansion: Infiltrate the facilities of Dr. Belmont, a scientist who is conducting experiments on humans, and recover the antidote. Work as a team to overcome the tests you will find and sharpen your aim to finish off the doctor's “creatures”. Up to 7 players. Approximately 45 minutes of gameplay.
• Cultural experiences: new proposals that go beyond the game to offer historical and sensory experiences. Suitable for all audiences.
  
  • Titanic, A journey through time: Explore the Titanic with amazing detail. Walk its decks, learn the stories of the passengers and dive into the depths to see the remains of the shipwreck as they are today.
  • LUNA, The immersive experience: Relive the Apollo 11 mission and the 1969 moon landing. Feel the vibration of the takeoff, the weightlessness of space and walk on the lunar surface listening to original NASA recordings.

Making use of the latest technology in Virtual Reality, you will be able to enjoy with your friends (up to 10 players) a Shooter experience in which you will be armed with replica weapons and your objective will be to kill the zombies that will appear, all in a scenario apocalyptic with great realism. You will be fully communicated with the rest of your classmates, whom you will see at all times and with whom you will be able to collaborate to pass tests until you achieve the final objective. Extremely entertaining and with a level of total immersion. In the Player Vs Player (PVP) experiences, you will enjoy a very dynamic and entertaining experience with light glasses of the latest generation in which you will form two groups and the objective is to kill the rival team, being able to move and hide in scenarios prepared for these duels .

You can book your experience at VirtualZone.es in 3 ways:

• Go to www.virtualzonevr.com and click on BOOK. Choose the center where you want to play and select the VR experience you would like to try. Select the number of players, then choose the day on the calendar and the time you wish to enjoy the experience. Finally, click Confirm to proceed with the payment.
• You can visit the Virtual Zone facilities and carry out the reservation process from here. We will be happy to help you in the reservation process.
• If you prefer, we also offer you the possibility of making your reservation by phone. Get in touch with us and our staff will kindly assist you.

The Escape Room experiences will last approximately 35-45 minutes, although it will depend on your ability and dexterity when it comes to advancing and overcoming obstacles. Action / Shooter and cultural type experiences will last approximately 40-45 minutes of play. In addition, you will have a briefing where you will receive an explanation of the rules of use and recommendations and then you will be equipped with all the necessary material to carry out the VR experience. In total, your session will last approximately one hour.

The player capacity depends on both the center and the chosen experience. Some experiences are designed for smaller groups, while others allow larger groups to participate simultaneously. At certain centers, rooms can accommodate groups of up to 10 players per session for gaming and action experiences, up to 8 players in Titanic, and up to 12 players in Luna, although these maximums may vary depending on the facility and the room configuration.

Indeed, at Virtual Zone we offer you various Virtual Reality experiences. We currently offer several different experiences: Invasion, Dead Mansion, D-Day, Virtual Zone Arena and the cultural experiences Titanic and Luna.

It is very important that you are at the Virtual Zone offices at the reserved time, in fact, we recommend that you arrive 15 minutes before. Punctuality is required, since you have to receive a briefing with the operating rules, prepare all your equipment and carry out the experience and the time of the sessions is very tight. Therefore, if you are more than 10 minutes late from the reserved time, you will lose the reservation without the possibility of requesting its return.

Virtual Zone offers you fully open rooms where you can enjoy our Virtual Reality experiences. The rooms have a game area of about 200 m2 without columns to offer the best VR experience in all of Spain. At Virtual Zone Madrid we have two of these rooms, while in our other locations, Alicante, Murcia, Valencia, and Seville, we have one room in each center.

If you wish to cancel your reservation, you must send an e-mail with the subject Cancel Reservation to info@virtualzone.es at least 48 hours before the date of your reservation, indicating the name and email you used to make the reservation and its date and time. The Virtual Zone team will take steps so that you can have your refund in the shortest possible time. If you try to cancel or modify the reservation less than two days in advance, unfortunately it will not be possible. Virtual Zone cannot offer you a refund of the amount of your reservation in this case. Once the game session has started, no refunds will be made.

If after ten minutes from the time of your reservation, you are not at the Virtual Zone facilities, you will not be able to carry out the experience and you will not be entitled to a refund of the amount of your reservation. Of course, the rest of the participants in your group who are there at the agreed time will be able to enjoy the reserved experience.

The experiences “Invasion”, “Virtual Zone Arena”, and “D-Day” are played with VR weapons, which are replicas of real weapons without any type of ammunition.

For its part, the “Dead Mansion” experience is played with two controllers. In the case of “Luna” and “Titanic”, it is played without controllers, using only hand-tracking technology.

In both cases, the player will be equipped with state-of-the-art goggles. This technology generates total freedom of movement, without cables or space limitations.

Yes, minors can access Virtual Zone experiences under specific conditions. For cultural experiences, the minimum recommended age is 8 years old, while for gaming experiences it is 10 years old. In all cases, the express consent of a parent or legal guardian is mandatory. Furthermore, it is essential to follow the usage guidelines and supervise exposure time to prevent excessive use of virtual reality at these ages.

If you make the reservation through the website virtualzone.es you can proceed to pay in three ways:

• Pay by credit card
• Pay by Paypal
• Payment by Bizum

If you make the reservation at the Virtual Zone facilities, you can proceed to pay in two ways:

• Payment by credit card
• Cash payment

This is an active experience and although you do not need any specific equipment, we ask that you come to Virtual Zone with comfortable clothing and appropriate footwear (no heels). We also recommend not wearing a face mask as it can stain the lenses and negatively impact the experience. You can carry out the experience with eyeglasses, although if you have the possibility of using contact lenses, do so since you will find yourself even more comfortable.

Yes, the latest generation VR glasses that we use at Virtual Zone have plenty of space to be able to use it with glasses on, although we recommend using it with contact lenses or testing if your vision can be adapted without the need for glasses for greater comfort. The HTC Vive PRO has a system for configuring the focus on each eye and the separation between the two eyes, for an optimal visual experience.

Virtual Zone offers these experiences for adults and for minors from the age of 8 for cultural experiences and 10 for gaming experiences with the express consent of their father, mother or legal guardian. We recommend a minimum height of 1.30 meters to be able to play.

The person who wants to do the experience must be able to move freely without assistance using their whole body.

People with vision in only one eye can play.

For safety reasons the experience cannot take place if:

• You are or appear to be under the influence of alcoholic beverages or narcotic substances. In this case, a refund or credit cannot be requested.
• You have epilepsy to any degree or some type of brain dysfunction or neurological disorder.
• If you have ever suffered losses of knowledge.
• You suffer from deafness or severe hearing loss or if you are blind.
• You are a Highly Sensitive Person, especially frightened or who suffers fearful situations before.
• You suffer from heart ailments.
• You are pregnant.

Virtual Zone reserves the right admission.

In any case, it will be the staff of VirtualZone.es who will ultimately and unilaterally decide whether or not a player is eligible to access the game area.

Regarding the safety of the VR experience in Virtual Zone, in general terms we can classify it as a safe activity, but that does not exempt the possibility of an accident, either due to the effect that the use of that device may have type of technology in the person as well as the possibility of having an accident caused by a bad step or a bad movement due to the high level of realism that is achieved in this type of experience.

It is For this reason, we insist that the user must always keep in mind that the scenes and images that they view are always virtual and not real, so the user must not try to lean on objects they see, nor must they make sudden gestures and must be aware that there aren't really any steps or holes or the like, though that's what you see. Ignoring these recommendations could cause a fall or accident.

In any case, VirtualZone has prepared its facilities to minimize damage in the event of an accident, with padded walls and carpeted floors.

Technology has advanced and overcome the problems that previous generations of VR had, so it is highly unlikely that you will feel dizzy or nauseated. However, if you experience them, you must stop your game session for a few minutes and notify the staff. To do this, raise your glasses, ask for help and wait without moving to be assisted by Virtual Zone staff.

Within the time of each game session a detailed explanation of an estimated duration of 10 to 15 minutes is included. Here you will receive all the necessary instructions to carry out your experience (how to move, how to perform actions, how to shoot...) and you will be informed of the use you must make of the virtual reality equipment. It will be the Virtual Zone team that will help you to fit all the necessary material to carry out the experience.

The gaming experiences are monitored by the Virtual Zone team to control at all times that the experience is being carried out correctly and to be able to help you if necessary. When the experience ends, and whenever possible, you will receive a small report as a reminder with images and videos of your team's experience, which we will send you by message to your mobile phone and/or by email.

At Virtual Zone we strive to guarantee the safety of our clients and our workers. As a consequence of the Covid-19 pandemic, the cleaning and disinfection processes have been reinforced to keep our facilities and equipment disinfected and safe, prepared so that you can enjoy your experience to the fullest. We put at your disposal hydroalcoholic gel, soap and we will even provide you with masks so that you can carry out the experience in the safest way possible. All the material that you use in the Virtual Reality experience will be cleaned and disinfected after each use. Our staff will always be duly protected and will take extreme measures when cleaning the equipment. All facilities are regularly disinfected and cleaned.